Warning Warning: The downloadable products directory does not exist: /var/www/vhosts/challenger-tech.com/httpdocs/eshop/download/. Downloadable products will not work until this directory is valid.
Choose
your language:
English Chinese
Currencies:
  Warranty
  News
  Contact Us
  Terms & Con's
  Customer Login

Shopping
Cart
Now in your cart:  0 items
Site Search:
Advanced Search:
  New!! iStickô USB
  New!! 3D PEN
  Computer Accessories
  Networking
  Power
  Flash Memory
  Data Transmission
  Entertainments
  Cable
  Case and Protection
  Products for Travel
  Products in Car
  Others
  Customized Products
  Methods of Payment
Warranty

Warranty terms and condition for Products by Challenger Technology Ltd.

Q-A Year

5 years warranty
Challenger Technology Ltd (Say as below: Challenger) provide full-scale of quality and service assurance for their Flash Memory products. Start from the purchasing date and last for 5 year, according to the terms of the receipt, we provide free recondition and replacement service. Customers can enjoy chargeable recondition service. (Substitute maybe reconditioned products or products contain recondition material, irregular products have to charge separately). The terms above suit to all the EagleTec, Kazee, RiData, PNY Flash Memory products. Including:

Brand: EagleTec

USB Flash Disk (FD):
a) FD Crystal Series

b) FD Flex Series

c) FD Nano Disk Series

d) FD New Twister Series

e) FD Titag Series

Flash Memory Card:
a) Micro SD Card

b) Micro SDHC Card

c) SDHC Card

d) SD Card

f) Compact Flash Card

Brand: Kazee

a) Candies Flash

Brand: RiData

a) Compact Flash Card

Brand: PNY

a) DDR Ram module

2 years warranty
Challenger provide full-scale of quality and service assurance for their External Hard Disk Storage, USB Card reader, and Flash memory products. Start from the purchasing date and last for 2 years, according to the terms of the receipt, we provide free recondition and replacement service. Customers can enjoy chargeable recondition service. (Substitute maybe reconditioned products or products contain recondition material, irregular products have to charge separately). The terms above suit to all the EagleTec External Hard Disk storage, High speed memory card reader, HP USB Flash. Including:

Brand: EagleTec

a) Ai Drive

b) Supreme HDD

c) Fingerprint HDD

d) SATA HDD

e) Cubic All-in-1讀卡器

f) Supreme All-in-1讀卡器

Brand: HP

a) USB Flash disk

1 year warranty
For the computer peripherals that produced by Challenger, we provide full-scale quality and service assurance. Start from the purchasing day within 1 year, Challenger will offer free recondition and replacement service according to the terms below. Suitable for all the product ( Computer accessories products ) offer 1 year warranty, including:

Brand: EagleTec

a) USB Card Reader

b) SD to CF Adaptor

c) USB Bluetooth Adapter

d) USB Hub/ USB Number Pad

e) External DVD Writer

f) Wire/ Wireless Mouse (Optical/ Laser)

g) Express Card (for TV/ HSDPA/ SSD)

h) Digital Photo Frame

Brand: Kazee

a) Wire/ Wireless Mouse (Optical/ Laser)

b) USB Hub

c) USB Card reader

Brand: Noontec

a) Media Player (A3/ A6/ A6 pro/ V8/ V9)

b) USB WiFi antenna

Brand: Terra Master

a) SOHO Tank (F2-200/ F4-800)

Brand: Xpodmedia

a) USB Audio remote & hand free (for iPhone/ iPad)

Brand: Oneclick

a) Intelliplug (DSK-105)

b) Intellepanel (CSIMP205/ TVAIMP206)

Free recondition service:
Customers should keep the sales invoice & the warranty label on the packing to affect the warranty.  If there is any query, please feel free to contact us. Our company will only provide recondition service to customers who provide the document with accurate purchasing date to prove the purchasing date and distributor. During the normal using process, our company will prove free materials or quality problems which cause by working process to products in warranty period.

Limited Warranty:
Challenger should not provide warranty on non-distribute products included both hardware and software. Challenger should not be responsible for all data lost, data damage or data incomplete during using our products.
Challenger should not provide repair and maintenance services for the following conditions: disposable parts, misappropriate use, improperly use, physical damage, nature and human damage, unauthorized repair, reformat and assembly.

Technical Support
Customers may contact Challenger service center for technical information and support

Address:

Unit 7, 2/F., Block B, Tonic Industrial Center, 19 Lam Hing Street, Kowloon Bay, Kowloon, Hong Kong

Office hours:

Mon-Fri: 10:00 am - 5:00 pm
SAT: 9:00 am - 12:00 pm;
SUN & Public Holiday: Closed
Lunch time: 12:30pm - 1:30pm

Technical Support Hotline:

(852) 2331-8533

Technical support e-mail:

techsupp@eagletec.com

Terms of Disclaimer:
Challenger Technology Ltd. to retain the power of final interpretation of the above-mentioned provisions, and Challenger its brand of products to ensure that the integrity of the terms of this provision will be able to replace all other oral or written guarantee. In addition to the above statements other than to ensure that products, Challenger and their distribute brand products will not be here did not provide other assurances, the extent allowed by law, any implied warranties or special-purpose products will be recognized.

Powered by ONEhosting